Friction Passion Brands in the Age of Disruption
The authors of Friction have worked on some of the industry's most innovative assignments for the world's most successful brands. This groundbreaking book reveals how corporations can divorce themselves from legacy business models to create a passion brand. A brand that breaks its addiction to traditional advertising. A brand that empowers its customers. A brand that dominates the competition.
Customer Service
ORDER NOTIFICATION: Customers receive an email order acknowledgement as well as a shipping notification. You may also check your order status by clicking the "My Account" button at the top right of the page.
CONTACT INFORMATION: If you need to contact us for any reason, please call our Customer Service Department at (877.684.7643). We are available Monday-Friday 8AM-5PM EST. After hours you may leave a message and a representative will return your phone call within 48 hours.
Customer Service
ORDER NOTIFICATION: Customers receive an email order acknowledgement as well as a shipping notification. You may also check your order status by clicking the "My Account" button at the top right of the page.
CONTACT INFORMATION: If you need to contact us for any reason, please call our Customer Service Department at (877.684.7643). We are available Monday-Friday 8AM-5PM EST. After hours you may leave a message and a representative will return your phone call within 48 hours.
Free return shipping if we've sent you the wrong item or size or your product arrived damaged.
You have to pay for return shipping if you want to exchange your product for another size or the package is returned because it has not been picked up at the post office.
We currently do not offer exchanges. If you want to exchange for another size, color or style, please place a new order.
BUY IT WITH
Customer service
We are available from monday to friday to answer your questions.
Secure payment
Your payment information is processed securely.
Contact us
Need to contact us ? Just send us an e-mail at info@yourstore.com